Issaquah Travel - Issaquah, Washington

Terms and Conditions

RATES: Unless otherwise specified all rates are per person in US Dollars.

SERVICE FEES:

$35.00 per person transaction fee domestic.
International transactions fees from $50.00 per person.
FITs (independent tour planning) from $100.00 per person.
Ticket exchanges from $50.00 per person.
Additional fees may apply for some complex travel arrangements and for special services such as coupon processing.

CREDIT CARD - We accept Visa, Mastercard, American Express and Discover).

CASH SALES: Personal and cashier's checks are accepted for deposit and final payment if received greater than 30 days prior to departure. Full and final payments made within 30 days of departure must be paid with the accepted credit cards.

RESEARCH DEPOSIT: For international packages $100.00 is due to research and make specific reservations. Should arrangements be secured and confirmed as requested this deposit becomes non-refundable and will be applied to the actual booking.

INITIAL DEPOSIT: $100.00 per person (unless otherwise noted) is due within 7 days of booking. Should instant purchase or additional deposits be needed for transportation tickets as defined by the fare - payment may be required immediately.

CANCELLATION POLICY

AFTER INITIAL DEPOSIT: The cancellation penalty will be determined by the fare used. Complete penalties will be confirmed at booking.

FINAL: After final payment or less than 40 to 60 days prior to all deposits paid may be non-refundable. Any refunds are at the sole discretion and subject to the policies of the suppliers. Many travel tickets are non-refundable from the point of purchase. Clients could potentially lose everything and should purchase applicable Trip Cancellation Insurance.

If suppliers have substantially different deposit and cancellation policies, they will be presented at confirmation.

TRAVEL INSURANCE: We recommend Travel Insurance to all participants. Persons are often forced to cancel vacations prior to, or during travel due to unexpected injuries or illness. The Trip Cancellation Insurance covers deposits lost as a result of the above cancellation policies. Refunds are issued for cancellations due to injury, illness or death in the insured's family or traveling companion. Plus, this complete coverage program includes baggage loss, trip delay or interuption, emergency medical and more.

Trip Guard is our chosen insurance provider. Call for complete details and rates.

DOCUMENTS: All applicable documents including tickets, detailed itineraries, vouchers and check-in details will be sent approximately two to four weeks prior to departure.

REVISIONS: Unless otherwise indicated one change to the original reservation is allowed. Any additional changes will be charged $5.00 per change plus any supplier fees or penalties. Changes after final documents have been issued will be charged $25.00 per change plus any supplier fees or penalties. Bookings and changes made within 14 days of departure will be charged an additional $15.00 to $30.00 per occurrence for special handling and delivery fees.

Responsibility: Issaquah Travel of Issaquah, Washington and/or its agents act only in the capacity of agent for participants in all matters pertaining to accommodations, activities, and transportation whether by airplane, ship, railroad, bus, automobile or any other means of conveyance and shall not be liable for any injury, accident, damage, loss, delay or irregularity occasioned by neglect or default of any company or person engaged in conveyance of passengers, housing of participants or supplying of services in conjunction with Issaquah Travel packages. Issaquah Travel reserves the right to withdraw a package, to make changes in the published itineraries, or to refuse to accept or retain any person as a participant at any time, whenever in their judgment conditions warrant, or if changes are necessary for the convenience, comfort or safety of the participants. Neither Issaquah Travel and/or its agents are to be held responsible for the closing of access routes to or from resorts due to weather conditions or for weather which may close down resort operations nor are they to be held liable for any additional expense, consequence or inconvenience resulting from the above conditions. Issaquah Travel will not be liable for a payment of refund for unused housing, meals, or activities occasioned by a late arrival, sickness or injury. All Issaquah Travel prices are based on tariffs in effect at the time of publication of sales and web literature, and are subject to reconfirmation when final payments are made.

STATE OF WASHINGTON SELLERS OF TRAVEL LAW

Issaquah Travel - Registration: 600 545 876

Pursuant to current state law, a number of details have been presented to you on invoices, travel documents and marketing materials. They include our registration number, complete cancellation, deposit and payment policies, complete package inclusions, suppliers used such as transportation companies, specific hotels and resorts. We have made a conscious effort to be as clear as possible and comply completely with state law. If you are unclear with any portion or detail of your trip, please call us. If you would like further details regarding the sellers of travel law, contact the Washington State Deptartment of Licensing: (360) 586-0396.

This statement is required by the state: If transportation or other services are cancelled by the seller of travel (Issaquah Travel), all sums paid to the seller of travel for services not performed in accordance with the contract between the seller of travel and the purchaser will be refunded within thirty days of receiving the funds from the vendor with whom the services were arranged, or if the funds were not sent to the vendor, the funds shall be returned within fourteen days after cancellation by the seller of travel to the purchaser unless the purchaser requests the seller of travel to apply the money to another travel product and/or date.